McDonnell Counselling

Welcome to
McDonnell Counselling
in Newcastle upon Tyne

Privacy Policy

Your privacy is a top priority. I am committed to always being a good custodian of your personal information, handling it in a responsible manner, and securing it with industry standard administrative, technical and physical safeguards.

I am registered as a data controller with the Information Commissioner's Office (ICO registered number ZA342408).

The only user identifiable information stored electronically is: Email (direct and via the website message system) and bank transfer transactions (for clients who choose to pay using this method). All other information is anonymised using reference numbers (e.g. appointment details, accounts spreadsheets etc).

Email and general data storage are managed using Microsoft Office 365 business accounts operating enterprise level physical and software security protocols. Details of bank transfer transactions are held by Lloyds Bank and are accessed using their secure online banking portal.

No data is collected or analysed by McDonnell Counselling in relation to general site traffic generated by visitors to the website, hosted by GoDaddy Inc.

For clients of McDonnell Counselling, a minimum of user identifiable physical information is stored in a secure filing cabinet in a secure location.